Leadership Essay Example | Topics and Well Written Essays - 1000 words - 13

Leadership - Essay Example In organizations, managers are the leaders of the subordinates. Workers should obey the instructions from the managers in order to execute a project successfully. The manager’s ability to derive maximum out of a worker is one of the critical success factors of an organization. Managers may adopt many strategies to get the maximum out of a worker. Linking of rewards with performance and adoption of suitable management styles are some of the strategies taken by managers in organizations to improve the productivity of the workers. This paper briefly analyses the importance of linking of rewards with performance and best possible leadership styles to control employees in an organization. Recognitions are important in personal and professional life. Nobody likes to work in an organization if the organization fails to recognize their good performances and complement them with rewards. Rewards are motivating factors for the employees to increase their performances and productivity. â€Å"Great leaders will seek to create environments where their followers are rewarded for their hard work and success† (The Importance of Using Rewards and Recognition To Lead, 2010). Rewards can be given in different forms like incentives, praising words, promotions etc. It is a fact that majority of the employees are working for money rather than helping an organization. They will work hard if they have the prospects of getting more money linked with more performances. Rewards can motivate all the employees irrespective of who is getting it. Those who failed to get reward will definitely try to improve their performance in anticipation of a possible reward in future. In some cases, even a praising word by the manager may serve as a great boost to the employees. It is not necessary that financial gains alone may motivate an employee. Some employees attach more value to the psychological factors and the praising words may

Urban Land Prices in a Market System Essay Example | Topics and Well Written Essays - 750 words

Urban Land Prices in a Market System - Essay Example There are many factor demand and supply determinants that are likely to impact the prices of the land. But, for our initial understanding we know that as far as land is concerned its demand may be very large or infinite but the supply of land that is available for any purpose is fixed such that an invariably high price change is also unable to alter the supply in any way. Thus, when we consider land pricing in terms of factors effecting demand and supply then too we know that there are some strange and peculiar behaviors for the price of land which is normally known as rent. Now individually, we will consider the effect of factor demand and supply on the land prices. The factor demand can be price, productivity of the prices of other factors. These affect by causing the shift in the demand curve. According to the common rule of law, an increase in factor price decreases the demand for it and decrease in factor prices increases the demand for it. Firstly, let's consider the factors that are likely to affect the demand of land; speaking in context of urban land markets people generally prefer land for housing located near the city centre, land is valued more where it is in proximity with the local nodes than far from them, and also land is preferred in areas where living conditions are better and the standard of living is relatively high. Thus in these areas or localities land prices are relatively higher compared to areas far from the city centre or where the living conditions are shabby. Another factor affecting the demand is productivity, when we talk about the productivity of land here in the urban sense e refer to the amount of the urban containment that the land can have. This is affected by the conventional planning and also the zoning practices of the area such as housing size requirements etc. Thus, it is noticed that urban containment has grown over the years and hence the prices of the urban areas has also increased. Lastly, another factor that is likely to impact the demand of goods is the change in prices of another goods, substitutes or complements. In areas where there are chances of development, the land is in more demand and hence, the price of land increases more rapidly compared to the areas that are relatively stable and already developed. Now, moving onto the factor supply and its effect on the price and the quantity supplied, some of the determinants include market supply determinants which include the resource prices, technology, other prices, expectations and the number of the sellers; then there are market demand determinants and lastly the mobility of the factors. In considering the supply of land in urban areas then it is driven by topography, physical conditions, patterns of land ownership, availability of infrastructure and also the government regulations. The urban land markets are not monopolistic at all, since the ownership of land is quite diffused and not at all concentrated in a few hands; therefore it becomes difficult to determine the price under one roof. And the value of land in urban areas is largely determined by the few large sellers, when there preferences change in total then they tend to sell the land as earliest as possible. But the utmost characteristics of land supply are that it is limited and no factor can facilitate

Summary On Luxurious Watch In India Marketing Essay

Summary On Luxurious Watch In India Marketing Essay Good times are predicted and as well as seen for the watch industry in India, where the consumers going unmindful of their prices. Due to the emergence of a powerful middle class in India will keep the countrys economy on an upswing. If industry experts are to be believed then the country holds a very huge potential market for the luxurious watch, where earlier the market was dominated by only HMT and Allwyn brands. The industry currently is holding $195 million despite the fact that the penetration of watches is the lowest when compared globally and this resulting the other global companies to settle up there base in India where the average growth rate can be predicted to be around 20 25 percent per year, total size of the market for luxirous watch is estimated to be 600 cr which plans to stick to high tagline and is ready to witness a whopping 1.40 lakh families spending on such brands by 2010 as compared to 2000 families in 2002. The top brands in luxurious watch segment are the Swiss, Rado, Tagheuar, Casio, Cartier, Rolex, Omega and others. The government has control over the international brand price and there is severe price competition. Porters 5 force model Industry Analysis Intense Rivalry: This is where rivalry exists among competitors of the same industry to an extent where pressure is put on one another and limits each others profit potential. Luxurious watch industry in India is highly competitive as there are various numbers of different players fighting among themselves. The key players of Indian market are following : Titan HMT Timex The new entrants in to the watch industry are the Swiss, Rolex, Omega, and Rado where Omega is dominating the industry by 27 percentages. Due to the new entrants, the market share for the key players has lowered. The top 5players currently holding 15percentage of market share. The industry is very attractive for the new companies to come and therefore growth prospectuses are quite high. The main reason for the intense industry rivalry is due to entry barriers that are quite low. Swiss and Rolex have created big brands over the year. Bargain power of Buyers: Due to changing trend in the market, people have high preference of buying unpredictably. Consumers have been provided a wide scope on selecting on their choice along with the niche market that adds up an advantage to the consumer. As the market prices are not sensitive that is, it does not show the effect when there is change in stock exchange. Moreover, due to the uniqness in the product there is relatively low brand switching. Bargain Power of Suppliers: For an industry, achieving loyalty of customers is difficult, companies within the industry are having, and developing innovative products that fulfil customer needs in order to achieve the loyalty. Since there are number of companies with in the same industry, it has made tough for the suppliers to whom to work and supply. Threat of substitute: having an alternative product with lower price but with better quality and performance explains the concept of threat of substitute. For the watch industry, the threat of substitute is very high since most of us can access to mobile phones, handled computing devices, which are capable of providing correct timings as well for different countries without having to access other mobile phones. Since the growth rate of the market is rising slowly, there is the threat where the population considered to be, as middle class prefer to own watch, which are cheap, and does show time. Threat of New Entrants : threat of new entrants in the watch industry is quite low as India is growing at a slow space and since there is growing number of finance companies coming up to finance, more and more international brands coming in and settling down and establishing themselves. In the situation when a new entrant enters in the market, change major determinants of the market environment, determinants such as market shares, prices, customer loyalty. Entrants as Omega and Rolex consider the market as challenging because of the existing companies have closer relationships with the customers and most importantly have to consider the brand switching from one company to another. Pestle Analysis for the industry Political factors: Stability of government is not well settled and hence requires better stability though it is not highly affected. However, there are cases when instability causes a foreign company or a brand to enter the market. Due to excessive advertisement where family concern has to be taken, in some case it is not done and hence intervenes of the political issues. Moreover, since political issues are involved there are threatening to the investors who had to invest in foreign advertisements. Since most of the materials to build are imported which attracts huge amount of Excise Duty on Manufacturing Retail Price instead of the manufacturing. Due to which most of the luxurious watch are literally out of reach to those who wanted to at least own. Economic Stability : When talking about India, there are various number of taxes like, Excise duty (State and central), Custom duty, Profession tax, Service tax, Income tax, Royalty, Larcenous fees, hazardous substance handling and other charges to be paid which makes the total amount to be around 40 45 percentage of the actual cost. During the recession time, where Asian countries were least affected, where rising incomes in the emerging market which have led to the new categories of buyers. Though huge numbers of taxes are involved, there are still potential opportunities for ultra expensive watch manufactures to set up their base in India. Social Culture: association with the luxury items and having self-esteems and creating a social status of a person creates more demand for having a luxurious product; in this case, it is the luxurious watch. Culture is developing themselves to own a luxury watch in order to full fill their self esteem and also stand out of crowd, this attracting more number of investors to invest into the foreign brands. Technology: Here technology plays an extensive role where conversion of analogue to digital waterproof watches which have created a huge market for the developers to have more innovative watches. Environmental factor: this factor does not affect much of the watch industry, unless if its summer time where over heating of new technologies in watch are noticed and its very rare. The Structural drivers leading to the growth of industry The cost globalisation: this factor gives potential for competitive advantage since some of the international luxurious watch companies, which deal in large volume standardized production required for optimum economics of scale and find the electric components required manufacturing and other parts regarding the watch are easily available with less cost factor. Labour cost in India is quite cheaper than other countries because highly skilled but low cost staffs are available. The drivers to the growth of watch industry are due to the Economic factor, Social factors, Demographic factors which play an extensive role to motivate the consumers to buy which includes occupation, education level of a person, lifestyle of a person, and the main one is the Psychological attributes like attitude, value system which influences people to buying behaviour. Since nature of having a luxurious item is perceived by an individual is a status symbol in a society and displays the wealth or the income are related to conspicuous consumption, which is a socio economic phenomenon. There is an also increase trend in market globalisation where customer needs and preferences are becoming more similar. As markets globalize, those operating in such markets become global customers and may search suppliers who may operate on global basis. Other drivers are globalization of government policies and globalization of competition where most of the international brands find themselves less competitive in India as most of the international brands are not available in all parts of India and government policies have encouraged free trade markets between nations. Industry Life cycle If experts are to be believed then it has said watch industry entered in the market in late 1969 and since then it has been growing drastically. When compared with Switzerland which possesses close to 100percentage of the luxury market value which represents 45percentage of the market value and hence making them the world leaders. India is too coming up with the luxurious watch. However, not entire part of the country holds up the luxurious department stores but do have in majority ones. The watch industry in India is slowly moving from the shakeout stage to the maturity stage. Shake out stage is the second level of stage in industry where new industries are emerged and competitors start to realise business opportunities in the emerging industry whereas maturity stage is where efficiencies of the dominant business model give these organisations competitive advantage over competition (Kotler, 2003). The competition is very aggressive because of many competitors and product substitutes . Market Scenarios Intervene of new technologies, which is causing decline in usage of watches. Due to the involvement of mobile industry, the watch industry is being saturated. The product seems to be in a decline stage especially when seen in Europe where sales having dropped down to 20 % 30 % and globally fell off to 22.4 of percentage. The top leaders Swiss manufactures fell by 22.4% worldwide (Federation of Swiss watch industry). People have this perception when there exists a mobile handy, which could show numerous country timings then why an expensive watch that only shows limited country timings have. Another anticipated market scenario is that there would be no change in the growth rate of the industry, which would probably mean that the industry would not have any diversification and there will be no further expansion of the industry in the market. If profits decline for the watch industry, then it would probably take longer to recover. Another reason to be worried of in future is that the lifestyle and environment factors of younger generation where they prefer to have trendy look kind of product and at the same time the particular trend would be either outdated or faded in the industry and the main important factor is that the limited. Source of getting gems and liquid metals to manufacture watch would mean reduction or decline in growth of manufacturing. The main scenario which could be a problematic in future is the growth of luxurious watch brands in India, where the country is still considered to be as developing country and poverty still exists and due to this number of people who belong to the medium class average income earners would probably have a second thought of getting a luxurious watch which they could feel if mobile exists then why to go for a high end watch. As the industry is not in to that much of advertising about a particular brand or even if a new brand that comes into the market, people have no idea what a particular brand might represent as. In addition, for those who know little about a brand, only prefer a niche segment that is where the Tag Heuer as the brand ambassador of this brand happens to be a popular superstar. Since the growth in India is around 10 15 percentage annually, it is considered to be as the lowest in the market when compared globally.

Anne Bradstreet and Her Feelings Toward Men Essays -- Bradstreet Poetr

Anne Bradstreet and Her Feelings Toward Men Growing up in the early 1600's was a tough time for many people, especially women. Women were very much discriminated against and made to fulfill the duties that were in the household and nothing else beyond that. Anne Bradstreet was a woman that grew up during this time as a Puritan. Puritans believed that humans could only achieve goodness if they worked hard, were self-disciplined, and constantly examining themselves to make sure that they were living their lives for God. Due to this way of looking at life, Anne Bradstreet had little time for writing her poetry. Being a mother of eight children and a devoted wife one would think that Bradstreet wasn't carrying out her duties to her family and God if she was busy writing poetry. Therefore if people knew that she was writing this poetry she would not want them to think less of her so she would write it in a happy and family oriented sense showing how devoted she was to her family through her poetry. That is why Bradstreet writes how she does in the poem To My Dear and Loving Husband. She writes as if to portray that she has a great relationship with her husband and God. Although from her other poem, Prologue, one can see that underneath she truly feels betrayed by the men in her life and by men in general. In the poem To My Dear and Loving Husband, Bradstreet is professing how wonderful her and her husband's marriage is. To My Dear and Loving Husband If ever two were one then surely we. If ever man were loved by wife, then thee; If ever wife was happy in a man, Compare with me, ye women, if you can. I prize thy love more than whole mines of gold Or all the riches that the East doth hold. My love is such that rivers can... ... in society. I don't think that she is necessarily fighting for equality here because that was unheard of back in the Puritan age, but she would appreciate a little respect and acknowledgment for her talents. Bradstreet is being viewed as a typical Puritan woman who would like to feel that she is useful for more then the average "household" woman status. Works Cited Bradstreet, Anne. "Prologue." The Tenth Muse Lately sprung up in America. Ed. I. Lancashire. London: Stephen Bowtell, 1650. 3-4. Bradstreet, Anne. "To My Dear and Loving Husband." The Columbia Anthology of American Poetry. Ed. Jay Parini. New York: Columbia UP, 1995. 28. Chapman, Wes. The Web of American Poetry Teaching Notes. Martin, Wendy. "An American Triptych." The Norton Poetry Workshop. Ed. James F. Knapp. Online. Accessed 9/25/01. www.wwnorton.com/introlit/poetry/abrad/critWM.htm.

Pioglitazone: From discovery to clinical practice Essay

The most common type of diabetes is Type II diabetes mellitus which occurs in more that 90% of the cases of diabetes reported (Thomas, 2013). Type I diabetes is not as common  and is caused by destruction of the islet of Langerhans due to susceptibility of an autoimmune destruction leading to a reduced amount of insulin produced and glucose intolerance (Feinglos,2008). Type I diabetes is mostly diagnosed in children and young adults. Unlike diabetes type  I, Type II diabetes mellitus is mostly diagnosed in older people and is caused by unhealthy lifestyles (Thomas, 2013). Type II diabetes is characterized by production of insulin which does not perform its function. It in turn leads to a situation referred to as insulin resistance. The patients will suffer from low levels of insulin which functions as   a component  for the regulation of body sugar (Feinglos, 2008). The number of islets of Langerhans in the pancreas is normal or somewhat reduced. It is mostly characterized by hyperglycemia that is associated with the insufficient or dysfunctional insulin present in the body (Thomas, 2013). Abnormal coagulation, hypertension and diabetic dyslipidemia are also commonly reported to signify the occurrence of type II diabetes mellitus. The increased number of obesity cases has seen the diagnosis of diabetes mellitus type II in teenagers and young adults (Feinglos, 2008). In cases when the patient is not obese, there is a presence of high fat distribution in the body (Feinglos, 2008). People suffering from Type II diabetes mellitus, unlike type I diabetes, do not need regular injections of insulin (Thomas, 2013). The management of type II diabetes involves the control of the increased levels of blood sugar. It is, however, important to note that the reduction of the sugar levels should not surpass the normal blood sugar levels. Because most of the patients are overweight, exercise, a proper balanced diet and reduction of weight is fundamental in the management of type II diabetes mellitus (Feinglos, 2008). Pioglitazone                  Pioglitazone is a drug belonging to a class of thiazolidinediones and is used in the management and of type II diabetes mellitus (Schatz, 2000). Since the body is unable to control the increasing levels of sugar in the blood, pioglitazone is used to increase the sensitivity to insulin (Feinglos, 2008). The drug, however, does not cure the diabetes mellitus but only helps the body in maintaining  normal  blood sugar levels. It is an oral formulation and can be taken twice daily with or without taking meals (Schatz, 2000). It is able to achieve this by inhibiting the hepatic gluconeogenesis process and also increase peripheral and splanchnic glucose uptake which implies that there is a minimal occurrence of increased blood sugar levels (Feinglos, 2008). It effects can be seen in the short term and also in the long-term (Schatz, 2000). The use of pioglitazone can be done according to the doctor’s prescription. It also important to inform the docto r before stopping the use or if any complications arise while using pioglitazone.The development of pioglitazone is based on the discovery of gene SOCS3 (Suppressor of Cytokine Signaling-3) (Schatz, 2000). The elevation of the gene causes interferon resistance that in turn causes insulin resistance in the liver. Depletion of this gene has been made possible by pioglitazone which results in the reduced insulin resistance in the liver although it may cause systemic insulin resistance (Schatz, 2000). The suppression of gene SOCS3 by pioglitazone gives it the antiglycemic and ant diabetic property hence it has bee used in the management of the two cases. References Thomas, M. (2013).  Understanding type 2 diabetes: Fewer highs fewer lows better health. Wollombi, N.S.W: Exisle Publishing. Feinglos, M. N., & Bethel, M. A. (2008).  Type 2 diabetes mellitus: An evidence-based approach to practical management. Totowa, NJ: Humana Press. Schatz, H. (2000).  Pioglitazone: From discovery to clinical practice. Heidelberg: Barth Source document

Law of Torts

PAPER-4 (LL1008) LAW OF TORT AND CONSUMER PROTECTION LAWS nd st (2 Semester, 1 Year of the 3-Year LLB course) PART A- Law of torts PART B – Consumer Protection Law PART –A General Principles 1. General Principles – Definition, distinction between tort, crime, contract, breach of trust. 2. Essential conditions of liability – Damnum Since injuria, Injuria sine damnum, Malice, Motive. 3. Foundations of tortuous liability, fault liability, strict liability, principles of insurance in torts. 4.Capacity of parties to use and / or be used – State its subordinates – executive officers, judicial officers – mirrors corporation, unicorporated bodies, trade unions, etc foreign soveriengs, convicts bank rupts. 5. General defences – consent, resources cases, inevitable accident, Act of G mistake private defence, necessity statutory authority, act of State. 6. Remedies – Judical and extra judicial Damages- kinds of damages remoteness of damages- comparison with principles in contracts ; novas actus intervenes, successive action on the same facts, Merger of tort in felony. . Vicarious liability – Master and Servant – Distinction between servant and independent contractor, concept of servant, course of employment, Hospital cases, Masters duties towards servants, servants duties to his master, Servant with two masters, common employment, liability for tort of independence contractors, criminal acts of servants. 8. Joint tort feasors – common law rules, law reform act, 1935 applicability in India of the English principles. 9. Effect of death of parties in tort – Motor Vehicle accident cases. Specific Torts : 10.Wrong to person – assult, battery, false imprisonment 11. Wrongs to property – trespass to land, continuing trespass, trespass to goods, convesion, detinue specific restitution. 12. Wrong to reputation – defamation – libel, slander- principles governing li ability for defamation; defences – Justificaiton fair comment principles – absolute and qualified. 13. Negligence – Proof of negligence principle in Donoghue Vs Stevenson, requirements standard of care, resipsa loquiture contributory negligence, principles in Devies Vs Mann the last opportunity rules- constructive last opportunity rule. 4. Dangerous chattels – duty to persons permitted or invited to use chattel duty to immediate and ultimate transferee.23 15. Deceit- rule in Derry Vs Peek, principles of liability, exceptions – liability for negligent mis statement. 16. Injury of Servitudes, Nuisance, Private and Public – defences valid and invalid 17. Occupier’s liability – (1) under a contract (2) as invitee (3) as licence (4) as trespasser (5) Child Visitor. 18. Conspiracy – requirements 19. Injurious falsehood – slander of title, slander of goods – passing off interference with freedom of contract, intim ation. 0. Wrongs of family relations – husband and wife, parents and child, seduction – enticement, loss of service. 21. Strict liability- rule in Rylands Vs Fletcher, exceptions to the rule, liability for animals, cattle trespass. 22. Abuse of legal process – malicious prosecution, malicious civil proceedings, maintenance and champerty. New and emergent torts (Pages 36 to 43 of Salmond, 20th ed. And pages 324 to 327 of Pillai – 8th Edition) Books for Reference 1. 2. 3. 4. 5. 6. 7. Salmond Winfield Ratanlal Ramaswamy Iyer Gandhi B. M.Achutan Pillai James Law of Torts Law of Torts Law of Torts Law of Torts Law of Torts Law of Torts Introduction of the Law of Torts Cases to be studies 1. Ashby Vs White : Smith leading cases 266 912 ed (Legal Damages) 2. Mayor of Bradford Vs Pickles : (1895) AC 587 (Malic – relevancy) 3. Haynes Vs Harwood (1935) 1 KB 146 (Rescue Cases) 4. Stanley Vs Powell : 11 (1891) 1 OB 86 (Inveitable accident) 5. Bird Vs Hallorook (1828) 4 Bing 628=861 of Morrison – case on Torts (No duty to trespasser) 6. Bird Vs Hallorook (1828) 4 Bing 628=861 of Morrison –case on Torts (No duty to trespasser) 7.Buron Vs Denman (1848) 2 Ex 167 (Act of State) 8. Mersey Docks & Harbour Board Vs Coggins and Griffiths : (1946) 2 ALER 345 (Liability of the servant lent to another) 9. Llyod Vs Grace, Smith and Co (1912) 1 ABD 814 (Liability for projection over highway and for independent contracts act) 10. Tarry Vs Ashtorf (1876) 1 ABD 814 (Liability for projection over highway and for independent contractors acts) 11. Kasturilal and Ralia Ram Vs State of UP AIR 1965 SC 1039 (Governments liability for torts of its servants) 4 12. Wilsons and Clyde coas Co Vs English (1938) AC 57 = (1973) 03 All ER 628 (Masters duty to servants) 13. Polemis and furness with and Co (1921) 3 KB 560 (Fest Remoteness) 14. Over seas Tankshop (JK) Ltd Morts Dock and Engineering Co (1961) AC 388 = (1961) 1 ALL ER 494 (Tests of remoteness o f damage) 15. Rose Vs Ford (1937) AC 826 (1937) 3 ALL ER (359) Damages for loss of expectation of life. 16. Bird Vs Jones (1845) 7 AB 742 temporary false imprisonment (1912) KB 496 (necessity as a justification) 17.Six carpenters case (1610) 8 Co Rep 146 on Smith leading cases Vol 1 P 127 (Tress ab initio) 18. Cassidy Vs Daily Mirror News papers Ltd (1929) 2 KB 331 (defamation unintentional publication) 19. Blyth Vs Birmingham Water worked Co (1856) II Ex 781 (Definition of negligence) 20. Donoghue Vs Stevenson (1932) AC 562 (damages for breach of duty of care negligence) 21. Davies Vs Mann (1842) 10 546 or Morrison cases on torts 688 (last opportunity rules) 22. British Columbia Electric Railway Vs Loach (1916) 1 AC 759 (Constructive last opportunity rules) 23.Hambrook Vs Stroke Brothers (1925) 1 KG 141 (Nervous Shac) 24. Derry Vs Peek (1889) 14 AC 337 (deceit requirements of) 25. Hedley Byrne and Co ltd Vs Heller and Partners Ltd (1963) 2 ALL ET 575 (Liability for negligent mis st atements) 26. Francis Vs Cockrel (1870) LR 5 OB 591 (concept of dangerous premises) 27. Fairman Vs Peretuall investment building society (1923) AC 74 Occupoiers duty to licences) 28. Indermour Vs Dames (1866) LR 1 CP 274 (Occupiers liability to persons entering under contract) 29.Cooke Vs Midland Great Western Railway of Ireland (1909) AC 229 (Occupers liability to children) 30. Crofter Hand Waven Harris Tweed Co Ltd Vs Veitch (1942) AC 435 = (1942) 1 ALL ER 142 (Conspiracy) 31. Lubley Vs Gye (1853) 2 Ed 216 (introducing a breach of contract) 32. Rylands Vs Fletcher (1868) LR 3 HL 339 = Smiths leading cases Vol 278 (Strict liabiolity principle) 33. Read Vs Lyons & Ltd (1945) KB 216 = (1945) 1 ALL ER 106 (escape necessary for strict liability) 34. May Vs Burdett (18460 9 AB 101 (Liability for animals) 25 PART- B ( 2nd Semester, 1st Year of the 3-Year LLB course)CONSUMER PROTECTION LAW Consumer Protection Act – 1986- Definitions, consumer Protection Councils, their objects â₠¬â€œ consumer Disputes Redressal agencies – District forum, State Commission, National Commission- their jurisdiction, constitution, powers, procedure – appeals, reliefs to the parties, enforcement of the orders. Reading materials 1. Consumer Protection Act 1986 2. Law of Consumer Protection 3. Law of Consumer Protection 4. Law of Consumer Protection 5. Law of Consumer Protection Gurubax Singh D. N. Saraf R. K. Bangia Kaushal